Return & Refund Policy
At Cairns Signal Boosters, we stand by the quality of our products. Please read our return policy carefully before making a purchase.
Returns
-
We only accept returns for defective or faulty products.
-
To be eligible, you must notify us within 14 days of receiving the product.
-
Products must be returned in their original packaging with proof of purchase.
Refunds
-
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed back to your original payment method within 5–10 business days.
Exchanges
-
We do not offer exchanges. If your product is defective, you may return it for a refund and place a new order if needed.
How to Initiate a Return
To request a return, please contact us at:
📧 [email protected]